Nicolas Orquera
Summary
Dynamic and adaptable professional with a proven track record in enhancing customer experiences and improving learning outcomes. Leveraged persuasive speaking and problem-solving skills at Universidad Católica De Chile and Alumnolibre.cl, demonstrating a goal-oriented approach and language proficiency. Excelled in collaborative environments, driving initiatives that resulted in significant positive feedback.
Overview
4
4
years of professional experience
Work History
Survey Caller
Universidad Católica De Chile
01.2023 - Current
- Collaborated with team members to share best practices for handling survey calls.
- Assisted in answering incoming calls and addressing customer inquiries.
- Scheduled appointments and follow-up calls as needed.
- Asked relevant questions to assist customers with selecting needed or requested products and services.
Online Teacher
Alumnolibre.cl Online Platform.
01.2021 - 12.2023
- Utilized this online platform for efficient lesson delivery, creating engaging virtual classroom.
- Enhanced student learning experiences by incorporating multimedia resources and interactive activities into English, Math and Science lessons.
Education
No Degree - Chinese Mandarin
Providence University
Taiwan 01-2017
Bachelor of Science - Engineering
Universidad Santiago De Chile
Chile01-2013
Skills
- Goal oriented
- Call center experience
- Persuasive speaking
- Language proficiency
- Problem-solving skills
- Positive attitude
- Adaptability and flexibility
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Survey Caller
Universidad Católica De Chile
01.2023 - Current
Online Teacher
Alumnolibre.cl Online Platform.
01.2021 - 12.2023
No Degree - Chinese Mandarin
Providence University
Bachelor of Science - Engineering
Universidad Santiago De Chile
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