Lucia Martinez
Asunción,ASU
Summary
A young Italian-Paraguayan student, eager to continue growing both professionally and personally. Willing to learn new things and to use all the knowledge that I have been acquiring throughout the years, and above all, with a great desire to keep exploring the world.
Overview
2
2
years of professional experience
Work History
Food Runner
Matterhorn
12.2023 - 04.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Ski School Support
Vail Resorts
01.2024 - 03.2024
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Kitchen Help
Ranch Camp
12.2023 - 03.2024
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Utilized knife skills to expertly chop, slice, and dice ingredients as needed for recipes.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
Ski Lift Operator
Vail Resorts
12.2022 - 03.2023
- Handled emergency situations calmly and effectively, coordinating with Ski Patrol when necessary to ensure guest safety.
- Fostered relationships with other departments within the resort to coordinate seamless transitions between various activities and services for guests.
- Ensured proper functioning of ski lift communication systems, enabling smooth coordination between operators and mountain personnel.
- Maintained a safe skiing environment with regular inspections of lift machinery and reporting any issues to management.
- Exhibited strong attention to detail by consistently verifying that all passengers met the required height and age restrictions before boarding ski lifts.
- Verified best possible conditions for ramps and corrals to facilitate safe, efficient loading and unloading of customers.
- Educated visitors and guests in skiing, tubing and lift safety procedures.
- Provided excellent customer service through friendly interaction with guests while answering questions or addressing concerns about the ski lift operations.
Social Media Marketing Intern
Águila MKT
04.2022 - 11.2022
- Supported branding, digital marketing messaging, and advertising campaigns by engaging with followers on various social media platforms.
- Increased brand visibility by crafting and implementing creative social media campaigns.
- Enhanced audience engagement through regular posting of relevant content on multiple social media platforms.
- Designed and presented social media campaign ideas.
Education
English
Anglo Americano
Asuncion 02.2021
High School Diploma -
CCE
Hernandarias, Paraguay11.2018
Terza Media - Musicale
Scuola Giovanni Pascoli
Valenza, Italia06.2017
Skills
- Quick Learner
- Teamwork and Collaboration
- Strong Work Ethic
- Time Management
- Dishwashing
- Chef support
- Safe Food Handling
- Food Preparation
- Safety Procedures Expertise
- Adaptive Problem Solving
- Patience and Empathy
- Incident Reporting
- Mechanical Troubleshooting
Languages
Spanish
Native language
English
Advanced
C1
Italian
Advanced
C1
Portuguese
Advanced
C1
French
Elementary
A2
Timeline
Ski School Support
Vail Resorts
01.2024 - 03.2024
Food Runner
Matterhorn
12.2023 - 04.2024
Kitchen Help
Ranch Camp
12.2023 - 03.2024
Ski Lift Operator
Vail Resorts
12.2022 - 03.2023
Social Media Marketing Intern
Águila MKT
04.2022 - 11.2022
English
Anglo Americano
High School Diploma -
CCE
Terza Media - Musicale
Scuola Giovanni Pascoli
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