Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst
João Neto

João Neto

Katueté - Canindeyú

Summary

  • Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
  • Motivated Production Line Worker proficient in quality checks, finishing work and equipment calibration. Ready to tackle new challenges and to contribute to team and company success.

Overview

13
13
years of professional experience

Work History

Sales Manager and English Teacher

Wizard Language School
01.2018 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Developed innovative lesson plans to engage students in English language learning.
  • Assessed student progress and provided feedback to improve performance and establish academic success.
  • Prepared and implemented lesson plans covering required course topics.
  • Designed and implemented assessments to measure student progress in English language learning.
  • Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.

Sales Assistant

Wizard Language School
01.2014 - 12.2017
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Gathered and prepared sales materials in preparation for sales meetings.
  • Achieve weekly, monthly and annual sales targets.
  • Managed over 30 customer calls per day.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.

Production Line Worker

Nippy Confecções
12.2010 - 08.2013
  • Operated machinery including sewing machines and packaging equipment to maintain efficient production flow.
  • Collaborated with cross-functional teams to troubleshoot and resolve equipment malfunctions, minimizing production downtime.
  • Packaged and labeled products using automated equipment.
  • Collaborated with other production workers to achieve smooth running of production line.
  • Boxed, labeled, and transported items to support assembly operations.
  • Followed instructions to make products in line with customer specifications.
  • Prioritized tasks to meet personal and team production targets.
  • Assembled components and performed quality checks at various stages of production process, ensuring adherence to specifications.

Education

Exchange Program - English-as-a-Second-Language Education

ACE English
Saint Julian's - Malta.
01.2020

English Course - Language

Wizard Language School
Umuarama - Paraná, Brazil
12.2017

High School Diploma -

Colégio Estadual Ministri Petrônio Portela
São Jorge Do Patrocínio - Paraná, Brazil.
12.2009

Skills

  • Polyglot: English, Portuguese, Spanish and French
  • Duty Assignments
  • Operate Machinery
  • Microsoft Office
  • Verbal and Written Communication
  • Persuasion
  • Sales Territory Growth
  • Consultative Selling Techniques
  • Active Listening
  • Answering Customer Questions
  • Time Management
  • Team Cooperation

Languages

Portuguese
Native language
English
Advanced
C1
French
Elementary
A2
Spanish
Upper intermediate
B2

Timeline

Sales Manager and English Teacher

Wizard Language School
01.2018 - Current

Sales Assistant

Wizard Language School
01.2014 - 12.2017

Production Line Worker

Nippy Confecções
12.2010 - 08.2013

Exchange Program - English-as-a-Second-Language Education

ACE English

English Course - Language

Wizard Language School

High School Diploma -

Colégio Estadual Ministri Petrônio Portela
João Neto