Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fatima Cathey

Cincinnati

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

35
35
years of professional experience

Work History

Patient Ambassador

HHS Bon Secours Mercy Health
Cincinnati
03.2022 - Current

Deliver food trays to patients.

  • Stock all nutrients kitchen for all floors.
  • Greeted patients and visitors in a friendly, professional manner.

Cashier

Meijer
Cincinnati
05.2020 - 10.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Cashier

Dollar Tree
Cincinnati
04.2018 - 04.2020
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Dispatcher,Service Repair and Customer Service Rep

Cablevision (New Jersey, New York and Connecticut
Newark
10.1989 - 03.2009
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Dispatch to field technicians.
  • Quality assurance of all work orders,
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.

Education

High School Diploma -

East Orange Campus High School
East Orange, NJ
01-1986

Skills

  • Professionalism
  • Reliability and Dedication
  • Team Collaboration
  • Punctual and Hardworking
  • Caring and Empathetic
  • Calm and Effective Under Pressure
  • Communicating to Patients and Families

Timeline

Patient Ambassador

HHS Bon Secours Mercy Health
03.2022 - Current

Cashier

Meijer
05.2020 - 10.2021

Cashier

Dollar Tree
04.2018 - 04.2020

Dispatcher,Service Repair and Customer Service Rep

Cablevision (New Jersey, New York and Connecticut
10.1989 - 03.2009

High School Diploma -

East Orange Campus High School
Fatima Cathey