Cynthia Diaz de Vivar

Serve as the Technical Coordinator and Legal Representative for a consortium between the Panama head office and Paraguay branch, working for the Ministry of Technology of Paraguay, coordinating technical activities and managing documentation and procedures for contract execution

• Estimate timelines and assignments in collaboration with the Ministry of Technology for issued work orders, managing a team of 6 people
• Manage work orders for the software factory, ensuring tasks are assigned, tracked, and completed efficiently
• Communicate project status to stakeholders and prepared project progress reports
• Handle banking operations and oversee legal procedures to ensure compliance and efficiency

The DNIT (State Tax Agency) manages taxes and customs across Paraguay using nationwide systems. My role involves designing, developing, and implementing new features, along with maintaining the system to ensure smooth operation and regulatory compliance.

• Enhance the Tax Management System by performing ongoing maintenance, implementing system updates, and integrating new legal requirements in a system serving over 1.1 million users
• Design and implement RESTful APIs for system components to improve functionality, scalability, and integration within the application architecture
• Analyzed multiple alternatives to address the challenge of accessing large volumes of XML data, evaluating different solutions to optimize query performance by up to 90% for over 1 billion records and improve overall system efficiency
• Currently developing a queue-based, event-driven solution to integrate the Tax Management System and the Electronic Invoicing System, enhancing data access and reducing retrieval time from 2 days to near real-time, while processing nearly 2 million new records per day, improving process automation, and ensuring seamless data exchange
• The DNIT (State Tax Agency) manages taxes and customs across Paraguay using nationwide systems

As a Project Manager / Senior Sofware Developer at IDEATI, a company specializing in the development of IT solutions, I led and collaborated on a project with the CIAT (Inter-American Center of Tax Administrations) to modernize the main system of the DNIT. The project was funded by the Inter-American Development Bank (IDB).

• Led the modernization of the Tax Management System, managing all phases of the project lifecycle from initiation to completion, including planning, execution, monitoring, and delivery
• Coordinated a team of 15+ members and ensured the project was delivered on time
• Prepared project documentation and reports, including status updates, risk assessments, and progress summaries, ensuring clear communication with stakeholders
• Maintained 100% on-time submission of deliverables to align with project objectives and timelines
• Coordinated with 5+ cross-functional teams to implement project requirements, ensuring alignment across departments and successful execution
• Participated in architectural and design decision-making processes, aligning technical solutions with business objectives and project requirements
• Developed 10 real-time statistics to promote transparency in management processes, enabling improved data-driven decision-making and public visibility
• Designed and implemented system components based on established requirements
• Managed communication and collaboration with the team of 5 people in Panama
• A company specializing in the development of IT solutions

In my role as Technical Leader at Data System, a company specializing in the development of IT solu?ons, I supervised the technical team, managed projects, and collaborated on public tender proposals to align with requirements and secure contracts.

• Supervise and coordinate a technical team of 5 members and multiple service providers to ensure effective collaboration and successful task execution
• Prepare proposals for state tenders, aligning with requirements and maximizing chances of success

As a Systems Analyst / Sofware Developer, I Contributed to the modernization of the DNCP main system. DNCP is the public entity responsible for managing government procurement in Paraguay.

• Participated in the modernization of the Public Procurement Information System, responsible for requirements gathering, development, implementation, and support of key components used by 380+ government entities
• Developed new functionalities and performed maintenance based on requirements resulting from new laws or evolving needs
• Assisted the Lead Software Engineer in coordinating activities of 4 team members and facilitating communication with external stakeholders
• The public entity responsible for managing government procurement in Paraguay

As a Sofware Developer / Team Leader in the modernization of the SIAF (Integrated Financial Management System of the State), my role involved coordinating one of the work teams and developing system requirements. The project was part of the Umbral Program funded by USAID (United States Agency for International Development).

• Participated in the project to improve the Processes and Financial Management System of the Treasury
• Involved in system analysis, implementation, testing, documentation, and team coordination
• Led a team of 4 people
• Managed communication and collaboration with the team in Buenos Aires, Argentina
• A company specializing in the development of IT solutions