Carlos Ruben Tillner Santacruz
Asuncion
Summary
Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.
Overview
12
12
years of professional experience
Work History
General Manager of Operations
Mosaik Construcciones
05.2015 - Current
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
Data Analytics Team Lead
Grupo Editorial Atlas
06.2012 - 01.2015
- Championed a culture of continuous improvement, leading to increased productivity and streamlined operations across the team.
- Collaborated with IT teams to troubleshoot issues related to data infrastructure, resolving problems efficiently.
- Presented data findings in easily digestible formats, facilitating better understanding for our crew members.
- Established robust performance metrics for tracking individual progress within the analytics team.
Education
High School Diploma -
Colegio Tecnico Nacional
BBA - Commercial Engineer
Universidad Americana
Asuncion12.2014
Skills
- Operations Management
- Staff Development
- Business Analysis
- Customer Service Management
- Inventory Management
- Decision-Making
- Purchasing and planning
- Sales Tracking
- Data Analysis
Languages
Spanish
Native language
English
Advanced
C1
Guarani
Proficient
C2
Timeline
General Manager of Operations
Mosaik Construcciones
05.2015 - Current
Data Analytics Team Lead
Grupo Editorial Atlas
06.2012 - 01.2015
High School Diploma -
Colegio Tecnico Nacional
BBA - Commercial Engineer
Universidad Americana
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