Belén Galacho

- Design and development of architectural plans: Preparation of detailed plans for residential and commercial projects, working directly with the team of engineers and builders.
- On-site verification and quality control: Supervision of works in progress, ensuring that the works are performed according to the drawings, technical specifications and current regulations. Performed regular inspections to verify the correct execution of construction details and quality of materials.
- Project change management: Making adjustments to the plans according to the work needs, making modifications based on feedback from the construction team and the client.
- Continuous communication with the team: Coordination and direct collaboration with contractors, suppliers and other professionals involved in the project to ensure compliance with deadlines and budgets.

- Verification of works on site: Daily supervision of the execution of works, ensuring compliance with plans and specifications, and performing inspections to verify the quality of materials and finishes.
- Adjustments and modifications to plans: Making minor adjustments to architectural plans in the office, according to changing needs and conditions on site.
- Materials procurement management: Coordination of the procurement of construction materials required for the project, ensuring timely availability and compliance with technical specifications.
- Supervision of site personnel: Supervision of the team of workers, ensuring that the tasks are performed in accordance with safety regulations, quality and established deadlines.

- Work Oversight: Supervise the construction work to ensure it is carried out according to the plans and technical specifications, ensuring quality and adherence to established timelines.

- Plan Verification: Check that the plans are being correctly executed on-site, making adjustments or corrections as needed, in coordination with the technical team.

- Personnel Management: Coordinate and supervise the on-site workforce, ensuring tasks are properly assigned, motivating the team, and ensuring compliance with workplace safety regulations.

- Schedule Creation: Assist in creating and monitoring project schedules, tracking progress and ensuring deadlines are met.

- Budgets and Cost Control: Help prepare and manage project budgets, ensuring the efficient use of resources and overseeing the proper use of materials and labor.

- Customer service and claim management: Provide personalized and high-quality service by managing customer requests and claims quickly and effectively.

- Customer satisfaction focus: Ensure customers are fully satisfied with the delivered products and services, identifying areas for improvement.

- Teamwork and leadership: Coordinate and lead the post-sales team, fostering a collaborative environment to effectively resolve customer issues and needs.

- Repair work planning and execution: Oversee and coordinate necessary repairs in properties, ensuring they meet quality standards.

- Post-sales support for the company: Act as the main point of contact between customers and the company, offering continuous support related to purchased products and services.

- Budget creation and process planning: Prepare budgets for post-sales repairs or improvements and plan the necessary processes to carry out the work efficiently.

- Problem-solving: Identify and resolve technical or service-related issues in completed projects, ensuring quick and effective responses.

- Construction process and pathology talks: Conduct informative talks for customers about the construction processes used, as well as common pathologies in construction, to prevent future issues and ensure better maintenance of properties.

- Management of 22 buildings: Oversee and address the post-sales needs of 22 buildings, managing maintenance and repair requests promptly and efficiently.

- Company image: Maintain and promote an excellent image of the company, ensuring that interactions with customers strengthen the company’s reputation.

- Construction Supervision: Ensure that construction work is carried out according to architectural, structural, and installation plans, verifying the quality of materials and construction processes.

- Personnel and Resource Management: Coordinate and supervise the work of construction teams, ensuring proper task assignment and efficient use of resources.

- Timeline Management: Ensure that the work is completed according to the established schedule, addressing any delays or issues that may arise during execution.

- Installation Verification: Supervise the installation of electrical, plumbing, and sanitary systems in the apartments, ensuring compliance with technical standards and safety regulations.

- Quality Control: Conduct periodic inspections to verify the quality of work and compliance with building regulations.

- Coordination with Other Professionals: Collaborate with architects, engineers, and contractors to resolve any technical issues that may arise during construction.