Ariadna Amarilla
Asunción,ASU
Summary
Experienced in customer service, administrative support, and data management for companies and remote projects. Skilled in organizing information, resolving inquiries, and managing digital tools. Proficient in schedule coordination, handling sensitive data, and clear, effective communication. Achievements include streamlining administrative processes, enhancing customer support efficiency, and successfully managing multiple remote platforms.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
Work History
Host | Guest Relations
La Vista Restaurant
Lincoln , New Hampshire
12.2025 - 03.2026
- Managed guest reception, reservations, and table coordination in a high-demand environment.
- Ensured a welcoming and organized front-of-house experience.
- Communicated effectively with kitchen and service staff to maintain smooth operations.
- Assisted with administrative coordination of reservations and guest flow.
Medical Interpreter (Spanish - English)
Language Line Solutions
Remote
04.2025 - 10.2025
- Collected and verified sensitive client information, including names, phone numbers, addresses, and medical details.
- Provided real-time interpretation between Spanish-speaking patients and English-speaking healthcare professionals.
- Maintained strict confidentiality while handling patient data and records.
- Demonstrated high levels of focus, linguistic accuracy, and adaptability in fast-paced scenarios.
Front Desk Receptionist
Alpine Village Suites
Taos Ski Vally , New Mexico
12.2023 - 03.2025
- Managed guest inquiries via phone, email, and online platforms, ensuring timely and effective responses.
- Oversaw billing processes, including invoice preparation, payment processing via phone, and accurate record-keeping.
- Handled reservations, modifications, and cancellations with accuracy across booking systems.
- Managed scheduling and client coordination, ensuring seamless booking processes and optimized time management.
Education
Bachelor of Science - Business Administration And Management
American University
Asuncion , Central 03.2023 - 03.2026
Centro Educatibo De Las Américas
Asuncion , Central Skills
- Google Workspace (Docs, Sheets, Drive)
- CRM
- Data Collection & Analysis
- Multichannel communication: phone, email, chat, Zoom, Slack
- Problem Solving
- Customer Support
- Virtual Assistance
- Bilingual (English & Spanish)
Languages
Spanish
First Language
English
Proficient (C2)
C2
Timeline
Host | Guest Relations
La Vista Restaurant
12.2025 - 03.2026
Medical Interpreter (Spanish - English)
Language Line Solutions
04.2025 - 10.2025
Front Desk Receptionist
Alpine Village Suites
12.2023 - 03.2025
Bachelor of Science - Business Administration And Management
American University
03.2023 - 03.2026
Centro Educatibo De Las Américas