Chrystal Beach
Topeka,KS
Summary
Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
9
9
years of professional experience
Work History
Office Manager
Sunflower State Cleaning Company
05.2019 - 10.2023
- Developed and implemented office policies and procedures
- Assisted with the preparation of budgets, forecasts and financial statements
- Supervised staff members, organized schedules and delegated tasks
- Ordered supplies and equipment to maintain adequate inventory levels
- Answered phone calls, responded to emails, routed mail and coordinated courier services
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients
- Processed payroll accurately ensuring all employees were paid on time
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Office Assistant
Pride Cleaners
03.2016 - 08.2019
- Greeted visitors, determined their needs and directed them to appropriate personnel
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies
- Answered incoming calls in professional manner and directed callers to appropriate personnel
- Performed data entry tasks into various computer systems accurately and efficiently
- Maintained organized filing system of paper documents and electronic files
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow
- Handled incoming and outgoing mail and packages, including preparation for shipping.
Office Secretary
Olathe School District
08.2014 - 05.2016
- Organized and maintained filing systems, both electronically and manually
- Created and distributed memos, letters, spreadsheets, presentations and other documents for internal use
- Greeted visitors in a professional manner and provided assistance when necessary
- Answered telephones promptly and directed calls to appropriate personnel
- Provided administrative support to management staff as needed
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies
- Managed incoming mail by sorting it into categories based on urgency or importance; responding to inquiries or forwarding messages appropriately
- Monitored employee attendance records in order to ensure compliance with company policies
- Updated contact lists on a regular basis with relevant information about customers and clients
- Received and routed incoming calls and correspondence to promote timely communication.
Education
General Studies -
Olathe North Sr High School
Olathe, KSSkills
- Operations Management
- Office Management
- Employee Supervision
- Bookkeeping
- Inventory Control
- Compliance Monitoring
- Customer Service
- Administrative Support
- Data Entry
- Policy Development
- Mail handling
- Performance Improvement
- Scheduling and calendar management
- Event Coordination
- Meeting planning
- Payroll Processing
Languages
Sign Language
Timeline
Office Manager
Sunflower State Cleaning Company
05.2019 - 10.2023
Office Assistant
Pride Cleaners
03.2016 - 08.2019
Office Secretary
Olathe School District
08.2014 - 05.2016
General Studies -
Olathe North Sr High School
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